Community dispute

Use of communal areas and harassment:

Dispute referred to mediation by the Court. One party felt persecuted by other, long standing tenants of a Housing Association development.

Behaviour complained of included death threat letter and vandalism, unreasonable noise and stress caused by children’s behaviour, resulting in tension between tenants.

The issues explored:

• parties’ values and cultural differences
• the nature of parties’ investment into their homes, how they expected others to behave

Developed a code of acceptable behaviour around use of common parts, noise levels, children’s play and maintenance issues.